Travel Industry Professional

2 months ago


Bognor Regis, United Kingdom Search Full time
Travel Consultant Role

We are seeking a skilled Travel Consultant to join our award-winning travel company in Bognor Regis. As a key member of our team, you will be responsible for handling travel and Coach Tour bookings, providing exceptional customer service, and supporting customers throughout their journey.

Key Responsibilities:
  • Be the first point of contact for customers, handling initial enquiries and ensuring a seamless customer experience.
  • Handle calls from direct clients and travel agents, providing expert advice and guidance on Coach Tours, holidays, day excursions, and cruises.
  • Support customers with reporting and ensure they are well-informed throughout their booking process.
  • Provide excellent customer service, adapting your approach to meet the needs of each customer and booking.
Requirements:
  • Essential experience within the travel industry, with a focus on selling cruising and Worldwide tailor-made holidays.
  • Proven ability to go above and beyond to support customers with complex queries.
  • Excellent written and verbal communication skills, with confidence in using Microsoft applications.
  • Ability to work independently and as part of a team, taking initiative and supporting colleagues as needed.

We are an equal opportunities recruiter and welcome applications from all suitably skilled or qualified applicants. If you are passionate about delivering exceptional customer service and have a keen interest in the travel industry, we encourage you to apply.



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