Trainee Operations Manager

3 days ago

Gillingham, Kent, United Kingdom Countrystyle Recycling Full time
About the Role

The Trainee Operations Manager will be responsible for overseeing the day-to-day operations of the skip haulage business, ensuring customer satisfaction, and maximizing the recovery and recycling of waste materials.

Key Responsibilities
  • Haulage Operations Management
    • Coordinate the scheduling and dispatch of skip delivery and collection vehicles to meet customer demands.
    • Monitor the performance of the haulage fleet, ensuring vehicles are well-maintained and operated safely.
    • Liaise with the transportation team to optimize route planning and efficiency.
    • Implement and monitor operational procedures to ensure compliance with relevant regulations and industry standards.
    • Communicate regularly with the yard shunter to ensure adequate management of skip stock levels.
  • Skip Contamination and Waste Segregation
    • Develop and implement strategies to minimize skip contamination and improve waste segregation.
    • Establish and maintain relationships with the sales team to understand the waste management needs and preferences of customers.
    • Provide guidance and training to staff on proper waste segregation practices.
    • Oversee the implementation of waste segregation processes at the company's facilities.
  • Commercial Aspects
    • Manage the re-charging process to customers for skip contamination and waste segregation services.
    • Analyse customer data and market trends to identify opportunities for revenue growth and cost optimization.
    • Collaborate with the sales and marketing teams to develop and implement commercial strategies.
    • Ensure the timely and accurate invoicing of customers for skip haulage and related services.
  • Continuous Improvement and Reporting
    • Identify and implement process improvements to enhance the overall efficiency and profitability of the skip haulage operation.
    • Collect and analyse operational and financial data, providing regular reports to the management team.
    • Participate in the development and implementation of the company's strategic plans and objectives.
  • Health, Safety and Compliance
    • Work from other depots within the group and operate other vehicles when required.
    • Wear Countrystyle Recycling Uniform at all times.
    • Report all accidents and incidents immediately to your fleet office or the Compliance Team and obtain details and complete investigations as required.
    • Comply with all Health, Safety, HR, Quality and Environmental policies and procedures.
Person Specification
  • Essential
    • Strong organisational and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Good communication and interpersonal skills.
    • Familiarity with health and safety regulations in a logistics or industrial setting.
    • Vocational licence to operate skip loaders and hookloaders.
  • Desirable
    • Category C+E licence would be advantageous.

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