Transportation and Despatch Specialist

2 days ago


Lowestoft, Suffolk, United Kingdom Harrod UK Ltd Full time
Job Role

This position is responsible for overseeing the Logistics & Despatch teams across Harrod UK Ltd, ensuring efficient loading and despatching processes that meet business and customer needs.

Main Responsibilities
  • Oversee Group despatch administration and lorry loading processes
  • Lead driving teams in the loading, delivery, and care of Harrod Furniture Products
  • Ensure knowledge of Horticultural transport loading and daily tasks
  • Liaise with hotels to book accommodations for driving teams cost-effectively
  • Monitor and improve loading/despatch efficiency and productivity
  • Implement robust loading/despatch processes
  • Lead the team in loading/despatch onto company vehicles and external carriers
  • Collaborate with other team leaders/managers to maximize resources
  • Communicate business objectives to the team
  • Manage staff issues and resolve conflicts as needed
  • Coordinate employee performance reviews and target setting
  • Arrange adequate cover for departmental absences
  • Routinely review and improve processes with the team
  • Evaluate and implement agreed targets and deadlines
  • Develop and manage lorry and Van route planning
  • Assist with sales order allocation and acknowledgement
  • Manage installations team planning in consultation with Equipment Estimator
  • Address performance issues and liaise with HR as needed
Essential Skills and Qualifications
  • Effective communication at all levels
  • Excellent time management skills
  • Experience in route planning
  • Knowledge of managing lorry drivers and current legislation
  • Valid HGV license and CPC desirable but not essential
  • Professional and passionate about the role
  • Able to manage specific projects aligned with company targets
  • Good understanding of internal and external customer needs
  • Demonstrated ability to exceed targets
  • Self-sufficient and motivated individual
  • Team player with strong facilitation skills
What We Offer

The annual salary for this position is between £55,000 and £65,000, commensurate with experience. This role also provides opportunities for professional growth and development within a dynamic organization.



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