Logistics Supervisor

Purpose

Managing the Logistics & Despatch teams across the company on a day-to-day basis. Working to ensure loading/despatching processes are running smoothly/effectively to support business and customer needs. Ensure the efficient running of the Transport & Despatch warehouses.

Key Tasks

• Responsible for Group despatch administration and lorry loading processes
• Manage driving teams in the loading, delivery and care of all Harrod Furniture Products
• Knowledge of Horticultural transport loading and the day-to-day tasks re4quired.
• Liaise and Book hotels for driving teams cost effectively.
• Monitor and improve loading/despatch to ensure it is efficient and productive
• Ensure loading/despatch processes are robust and followed
• Manage the team to ensure the smooth loading/despatch onto company vehicles and external carriers
• Work with other team leaders/managers to ensure resources are maximised
• Communicate business objectives to the team to support business demands
• Manage the team on a day-to-day basis and resolve staff issues as required
• Co-ordinate and complete employee performance reviews for the team
• Co-ordinate/arrange adequate cover for departmental absences
• Coordinate and participate in target setting through meetings/sessions
• Continually strive to improve processes and working practices with the team
• Ensure agreed targets and deadlines are communicated, implemented, measured and reviewed
• Route planning and monitoring the cost implications.
• Produce Monthly reporting statistics for the Group Operations Director
• Assist with sales order allocation and acknowledgement
• Manage the process for lorry and Van route planning for company vehicles
• Manage installations team planning in consultation with Equipment Estimator
• Manage Performance issues as Required and Liaise with HR where disciplinary procedures are required
• Work closely with the Warehouse Manager to effectively despatch stock in a timely fashion
• Manage and co-ordinate your team’s PDR’s.
• Maintain awareness and understanding of department Health & Safety Issues
• Ensuring adherence to Harrod UK Health & Safety policy & procedures at all times

Person Spec & Skills

• Able to communicate clearly at all levels
• Has excellent time management skills
• Experience of route planning
• Management of lorry drivers and current legislation
• Valid HGV license and CPC desirable but not essential
• Professional and passionate
• Able to managing specific projects in line with company targets
• Good understanding of internal and external customer needs
• Desire to exceed targets
• Ability to work without direct supervision
• Shows interest and has good knowledge of Harrod UK products
• Awareness, understanding and responsibility for department Health & Safety issues, ensuring adherence to Harrod UK Ltd Health & Safety policy at all times
• Seeks to be challenged and stretched
• Understanding of basic budgetary controls
• Self-directed and self-motivated
• Team player with excellent facilitation skills