Service Delivery Manager
3 weeks ago
About the Role
As a Service Manager with Turning Point Scotland, you will play a crucial role in supporting individuals with learning disabilities or autism, who have complex needs and challenging behaviors. Your responsibility will be to lead a team of professionals in delivering high-quality services, ensuring the continued relevance of our support to meet the evolving needs of our service users.
Key Responsibilities:
- Maintain the ongoing relevance of services to individuals' needs and purchaser requirements by ongoing planning, monitoring, and evaluation.
- Assist in the development of new services where a need or opportunity arises.
- Ensure agreed standards of service delivery in compliance with relevant legislation, National Care Standards, and purchaser requirements.
- Support the senior management team in streamlining, promoting, and monitoring quality assurance systems that meet the needs of individual services and the overall service delivery in the region.
About You
To succeed in this role, you will need to have a passion for delivering person-centered care and a drive to lead a team of professionals. You should have experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
You should also have the ability to negotiate with a wide range of internal and external partners, build positive relationships, and have excellent planning and organizational skills. If you are dedicated, compassionate, and enthusiastic about making a difference in the lives of vulnerable adults, we would love to hear from you.
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