Reservations Operations Manager

3 days ago


Chatham, Kent, United Kingdom Holiday Inn Leeds Garforth Full time
Job Overview:
Rare opportunity to lead our Guest Services team as a Reservations Supervisor at Holiday Inn Leeds Garforth. As the operations manager, you will oversee the seamless execution of guest services, collaborating with various departments to elevate service levels and foster a sales culture within the department.

About You:
We're looking for a service-oriented leader who thrives on creating a positive impact, dedicated to fostering a culture of service excellence. A strong leadership presence, excellent communication skills, and the ability to inspire and empower your team are essential. With a passion for enhancing the guest experience, you'll be responsible for orchestrating the seamless operation of guest services, innovating to exceed expectations, and setting the standard for service excellence.

What We Offer:
A competitive salary of £45,000 - £50,000 per annum, plus attractive discounts across major retailers, restaurants, and events. Our rewards package includes robust career development opportunities, a comprehensive employee assistance line, and FREE access to our Leisure Clubs. If you're someone who brings creativity and enthusiasm to the table, we encourage you to apply.
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