Operations Director

6 days ago


West Midlands Combined Authority, United Kingdom Kuehne+Nagel Full time
Job Description

We are seeking a skilled Site General Manager to join our team at Kuehne+Nagel in Telford. As a key member of our operations team, you will be responsible for delivering exceptional results and management excellence on behalf of our prestigious customer.

  • Develop and implement strategic reviews for operational requirements and changes across departments to meet KPIs and customer service levels.
  • Manage local trade union relationships to ensure all issues are properly addressed.
  • Play a vital role in shaping the culture and approach of the workforce by leading, coaching, and communicating to facilitate business excellence and continuous improvement of operational efficiency and customer service standards.
About You

We are looking for someone with:

  • Management experience of operating within a commercial/transport warehouse operation.
  • Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
  • Financial acumen and held responsibility for operational budgets (budgetary management, cost effectiveness, and delivery of financial targets).
  • Ability to plan and manage efficient and effective delivery of services to ensure contractual performance targets and KPIs are met.
What We Offer

In addition to our competitive pay rates, we offer:

  • 26 days holidays plus bank holidays
  • 2 volunteering days per year
  • 3 x Life Assurance Option if you join the KN Route2 pension scheme
  • A tailored personal development and training programme.
  • We are happy to discuss flexible working arrangements.
  • Enhanced Maternity/Paternity Leave
  • Childcare Vouchers
  • Cycle to work scheme
  • Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
  • Refer a friend scheme

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