Senior Property Manager

4 weeks ago

Leeds, Leeds, United Kingdom CBRE Full time
Job Description

This is a challenging role for an exceptional Senior Surveyor with strong property management experience to join the North Property Management Team at CBRE. Based in Leeds, you will be the lead surveyor responsible for managing a portfolio of assets across various clients, both local and national, with a focus on city centre offices, retail, and industrial logistics.

The Northern Property Management team is responsible for managing properties across key clients throughout the country, including CBRE Investment Management, Harworth Group plc, Federated Hermes, Kennedy Wilson, and DWS. The Leeds team comprises six fee earners and has ambitious plans to grow through existing and new clients.

This is a client-facing role with opportunities to lead client relationships and grow instructions. You will be responsible for managing the transition of client/properties in and out of CBRE management, ensuring compliance with regulatory requirements, and carrying out property inspections.

Key Responsibilities:

  • Manage the transition of client/properties in and out of CBRE management
  • Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
  • Carry out property inspections
  • Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
  • Responsibility for preparing data for client meetings
  • Attending client meetings, ensuring recording of minutes and carrying out of actions arising
  • Reading of leases and ensuring accurate data is maintained on the property management system
  • Ensure rent demands are raised accurately and on time
  • Work closely with the Credit Control Team and, where appropriate, provide recommendations to clients to recover rent and other sums due under the lease terms
  • Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
  • Ensure all fee invoices for additional services, including tenant applications, are raised and paid promptly
  • Work with the on-site facilities teams to review and obtain approval of service charge budgets
  • Review service charge cash flows and budgets subject to client requirements
  • Approve service charge year-end reconciliations in accordance with RICS guidelines/client instruction
  • Identify and progress opportunities for additional services from other service lines
  • Responsibility for arranging and chairing occupier meetings and occupier liaison as required
  • Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
  • Take appropriate action for all forthcoming lease diary events
  • Identify opportunities for providing additional Property Management services to clients, including placemaking and enhanced sustainability services, and provide appropriate recommendations
  • Review tenant applications and prepare client recommendations
  • Be fully conversant with, and adhere to, the rules and procedures contained in the Company's FCA Insurance Business Compliance Manual
  • Explore opportunities for new business generation and be an efficient presenter

Key Skills/Knowledge:

  • RICS qualified preferred
  • Valid UK driving licence preferred
  • Constantly updating knowledge of legislation relating to property management
  • Able to build and maintain client relationships and internal relationships with other service lines
  • Use and grow knowledge of law relating to property management in order to make recommendations to the client
  • Understand and grow knowledge of the clients' investment objectives
  • Be able to recognise opportunities for selling additional services to clients, including cross-selling
  • Able to build and maintain tenant/customer relationships
  • Be able to apply legal principles of tenant applications for consent and the processes to be followed
  • Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
  • Understand credit control methods
  • Able to use IT software such as Word, Excel, and other databases
  • Understand and use industry/CBRE specific IT applications, including Tramps and Yardi
  • Able to contribute to the team and department business plans
  • Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team
  • Build and maintain relationships with other parts of the wider CBRE service lines

Working at CBRE:

CBRE is a global firm where an entrepreneurial mindset is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning, and commitment to results. To enable your success, we provide the best tools, training, and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE

About CBRE:

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services, and development services.

Equal Opportunities:

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations

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