Senior Property Manager
2 weeks ago
Senior Property Manager
The People Pod is seeking a highly skilled Senior Property Manager to oversee a stunning portfolio of properties and help drive the growth of our team. As a key member of our team, you will be responsible for managing a smaller portfolio of up to 100 properties, including key client portfolios. Your exceptional customer service skills and strong organisational skills will enable you to deliver exceptional service to our customers and landlords.
Key Responsibilities:
- Communicate with landlords in a way that reflects the high-level service
- Arrange, carry out and follow up on snagging reports for new-build properties
- Ensure we have a suitable number of key sets for tenants and manage new properties
- Organise and recommend maintenance works, including new build snagging and defects management
- Make regular 'check in' calls with landlords
- Deliver exceptional customer service to our customers and landlords
- Reneew and negotiate tenancy agreements
- Deal with deposit apportionments
- Lead and coach a small team
What We're Looking For:
- Minimum of 2 years' experience in a busy lettings/property management office
- Proficiency with Microsoft Office applications, including Excel and Word
- Experience with property lettings software (Reapit / Goodlord / Fixflo are desirable)
- Exceptional customer service skills and strong organisational skills
- Excellent spoken and written communication skills
- A naturally upbeat and positive person with a can-do attitude and a strong work ethic
- ARLA qualification is desirable
Why Choose Us?
- Competitive basic salary of £30,000
- Join an award-winning business
- Great opportunities to help shape a department and step into leadership in the near future
- Bonus of up to £2,500 per annum
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