Store Leadership Manager
2 weeks ago
Blacks is a leading outdoor retailer with a rich history dating back to 1863. We are committed to making the outdoors accessible to everyone, providing the right clothing and equipment for any adventure.
As a Store Leadership Manager, you will be responsible for leading and motivating a high-performing team to deliver exceptional customer service and drive store financial and compliance performance.
Key Responsibilities:
- Champion a store culture that leads and motivates a high-performing team.
- Create a culture of exceptional customer service, exceeding customer expectations.
- Develop store teams through internal development programs to support future talent and career pathways.
- Uphold a safe and compliant operating environment for all colleagues and customers.
- Deliver financial results in line with or in excess of company targets.
- Support the Regional Manager in delivering business change and company initiatives.
Requirements:
- Great coaching, mentoring, and team-building skills that drive team performance.
- Clear, confident, and motivational communication skills.
- Management experience, preferably in a similar retail format.
- Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.
Benefits:
- Incremental holiday allowance.
- Discretionary bonus scheme.
- Staff discount on JD Group and other brands within the organization.
- Discounted membership at JD Gyms.
- Personal development opportunities to learn and develop at work.
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