Store Leadership Manager

2 weeks ago


Salisbury, Wiltshire, United Kingdom JD Group Full time
Job Title: Store Leadership Manager

Blacks is a leading outdoor retailer with a rich history dating back to 1863. We are committed to making the outdoors accessible to everyone, providing the right clothing and equipment for any adventure.

As a Store Leadership Manager, you will be responsible for leading and motivating a high-performing team to deliver exceptional customer service and drive store financial and compliance performance.

Key Responsibilities:

  • Champion a store culture that leads and motivates a high-performing team.
  • Create a culture of exceptional customer service, exceeding customer expectations.
  • Develop store teams through internal development programs to support future talent and career pathways.
  • Uphold a safe and compliant operating environment for all colleagues and customers.
  • Deliver financial results in line with or in excess of company targets.
  • Support the Regional Manager in delivering business change and company initiatives.

Requirements:

  • Great coaching, mentoring, and team-building skills that drive team performance.
  • Clear, confident, and motivational communication skills.
  • Management experience, preferably in a similar retail format.
  • Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.

Benefits:

  • Incremental holiday allowance.
  • Discretionary bonus scheme.
  • Staff discount on JD Group and other brands within the organization.
  • Discounted membership at JD Gyms.
  • Personal development opportunities to learn and develop at work.


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