Pensions Administration Professional

4 weeks ago


Manchester, United Kingdom Isio Full time
About Us

At Isio, we're passionate about helping our clients deliver better outcomes and financial wellbeing for their members in the decades to come. Our team of experts provides full-service pensions consultancy, from third-party administration through to actuarial expertise, investment advice, and advising clients on providing the best possible reward and benefits packages for their employees.

Careers at Isio

We're a people-first business, and we want to make sure that you're supported to reach your career goals, whatever they may be. We'll support you with studying, be flexible around family life, and enable you to give back to the community through paid volunteering days.

Our Pensions Administration Team

Our third-party pensions administration team is founded on excellence. We support our clients in providing the best possible experience for their employees and pension scheme members. We use powerful proprietary technology and our experienced teams to manage the operation of pension schemes effectively.

What You'll Be Doing
  • Calculating individual member benefits
  • Drafting communications
  • Prioritising work to ensure delivery in accordance with client Service Level Agreements
  • Processing member and scheme events within targets ensuring compliance with internal standards and scheme and legislative rules
  • Sensitively and accurately assisting members with their queries to ensure we deliver a first-class service
  • Preparing cashflows and disinvestment requests to meet upcoming payments due from the scheme bank accounts
  • Participating in administration-specific reports and projects
What We're Looking For

We're looking for enthusiastic team players who are willing to learn and grow. You'll need strong interpersonal and customer service skills, including empathetic listening. You'll also need to be able to maintain a good level of self-discipline and time management, and have effective numerical ability and excellent organisational skills.

We're passionate about creating an environment where you can succeed in a role that makes the most of your existing skills and develops new ones. We're committed to equality, diversity, and inclusion – bringing your whole self to work every day. We have hubs across the UK and many of our roles are flexible in location to help create a work-life balance that works for you.

We're keen to support those starting their career at Isio with building a strong foundation for success. You'll have the opportunity to help fulfil our purpose of creating better outcomes for our clients, their members, and society by empowering and developing our people.

Isio is growing at a fast and exciting pace. Starting your career at Isio will be a great balance of working with experts in their field within an innovative organisation that is looking to drive positive and innovative change in its sector.

Graduates at Isio have acknowledged their positive experience, as shown by our ranking as the Top Employer for Graduates to work for in Consulting according to the Job Crowd rankings.



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