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Dental Office Coordinator

2 months ago

Devizes, Wiltshire, United Kingdom Portman Dental Care Full time

About Our Team

At Portman Dental Care, we're a collaborative team that celebrates individuality. We're passionate about building great relationships with our patients and colleagues, and we're committed to delivering exceptional standards of care.

Job Summary

We're seeking a highly motivated and organized Dental Receptionist to join our team. As a key member of our front desk team, you'll be responsible for providing a warm and welcoming environment for our patients, while also ensuring the smooth operation of our dental practice.

Key Responsibilities

  • Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage patient flow, scheduling appointments, and coordinating with dentists and other staff members to ensure seamless care.
  • Process patient payments, handle insurance claims, and maintain accurate records.
  • Maintain a clean and organized front desk area, ensuring a positive first impression for our patients.
  • Collaborate with our dental team to ensure effective communication and coordination of patient care.

What We Offer

In addition to a competitive salary, our benefits package includes:

  • A bonus scheme based on practice performance.
  • Additional special days off, and the opportunity to purchase up to 3 additional annual leave days.
  • Enhanced maternity and paternity leave.
  • Life assurance and contributory pension scheme.
  • Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service, plus 24/7 GP service.

Requirements

We're looking for a candidate with:

  • Previous front of house reception experience (ideally within a dental or healthcare setting).
  • A positive attitude, empathetic, and well-organized.
  • The ability to communicate well with patients and colleagues, and highly motivated to offer a warm and welcoming environment.
  • Passionate about building great relationships with patients and colleagues, and exceptional standards of care.