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Student Support Liaison Officer
2 months ago
We are seeking a highly motivated and dedicated individual to join our team as a Student Support Officer at Elizabeth School of London. As a key member of our Student Support department, you will play a vital role in ensuring the smooth operation of our educational institution.
Key Responsibilities- Provide administrative support to various departments, including student services, admissions, and student records.
- Assist students with their queries and concerns, providing exceptional customer service both in person and over the phone.
- Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
- Handle general administrative tasks such as photocopying, filing, and managing office supplies.
- Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures.
- Bachelor's degree from a recognised university.
- Knowledge in Customer Service Standards.
- Willingness to learn and develop, and contribute to the wider activities of Student Support and of the school.
- Strong interpersonal skills for building rapport and trust with students.
- Proficiency in using IT technology to record and search student data base.
- Knowledge of counselling techniques to provide emotional support.
- Private medical (health) insurance with BUPA.
- Annual leave (5.6 weeks), including bank holidays.
- Workplace pension scheme.
- Statutory Sick Pay.
- Statutory maternity/paternity pays.
- Career development opportunities.
- Training and self-development opportunities.
- Gym membership discounts.
- Retail discount schemes.
- Cinema discounts.
- Grocery discounts.
- Cycle to work.
- Financial wellbeing – personal debt advice.
- Financial wellbeing education.