Claims Resolution Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom ATS Recruitment Full time
Role Overview

As a Claims Resolution Specialist at ATS Recruitment, you will be responsible for ensuring timely acceptance and actioning of new instructions daily. This involves collaborating closely with the team, offering support and assistance as needed, and exceeding KPIs and delivering top-notch service consistently.

Key Responsibilities
  • Ensure timely acceptance and actioning of new instructions daily
  • Collaborate closely with the team, offering support and assistance as needed
  • Exceed KPIs and deliver top-notch service consistently
  • Foster a culture of continual improvement, contributing to both KPI and business goals
  • Liaise with various stakeholders to enhance customer satisfaction and streamline processes
  • Handle incoming enquiries with professionalism and efficiency
  • Maintain confidentiality while updating and managing client files
  • Engage with multiple parties, including customers and authorities, to negotiate solutions

About the Company
Our client works in conjunction with some of the UK's leading insurers and brokers to ensure that critical subsidence and site investigation work is completed to the highest standards across residential and commercial properties. They are market-leading experts that utilise key technology to analyse, prevent and repair subsidence and underground water and drainage problems on behalf of the insurer.

What We Offer
Salary up to £25,000 - £30,000 + Benefits

  • Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled Claims Resolution Specialist to join our team at Exchange Street Claims & Financial Services. As a Claims Resolution Specialist, you will be responsible for managing a caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. You will work closely with a national team of field Adjusters and...


  • Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled Claims Resolution Specialist to join our Property Claims team at Exchange Street Claims & Financial Services. As a key member of our team, you will be responsible for assisting adjusters in proactively managing, negotiating, and settling property claims. Your technical knowledge and experience will enable you to provide exceptional...


  • Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled Claims Resolution Specialist to join our Property Claims team at Exchange Street Claims & Financial Services. As a key member of our team, you will be responsible for assisting adjusters in proactively managing, negotiating, and settling property claims. Your technical knowledge and experience will enable you to provide outstanding...


  • Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a highly skilled Claims Resolution Specialist to join our team at Exchange Street Claims & Financial Services. In this role, you will be responsible for managing a caseload of post-visit Household/Commercial Property claims, ensuring that all claims are proactively managed to conclusion and meeting client-specific service level criteria. Key...


  • Birmingham, Birmingham, United Kingdom Exchange Street Executive Search Full time

    Job Summary: We are seeking a skilled Claims Resolution Specialist to join our team at Exchange Street Executive Search. As a Claims Resolution Specialist, you will be responsible for managing a caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. This role involves providing first-class customer service to...


  • Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    About the RoleWe are seeking a skilled Claims Resolution Specialist to join our dynamic Claims team at PIB Insurance Brokers. As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.ResponsibilitiesManage Motor Claims to ensure service standards are met and/or exceeded.Maintain an...


  • Birmingham, Birmingham, United Kingdom Exchange Street Claims ltd Full time

    At Exchange Street Claims ltd, we are seeking an experienced Claims Technician to join our team. As a Claims Technician, you will be handling a portfolio of buildings-related losses, working closely with our team of Surveyors/Estimators to assess damage and prepare schedules of works.Key Responsibilities:Manage claims from inception to completion, ensuring...

  • Claims Specialist

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking an experienced Claims Specialist to join our team at Exchange Street Claims & Financial Services. As a Claims Specialist, you will be responsible for handling a portfolio of buildings-related losses, working closely with our team of Surveyors/Estimators to assess damage and prepare schedules of works.Your key responsibilities will...


  • Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a highly skilled Claims Resolution Professional to join our team at Exchange Street Claims & Financial Services. The successful candidate will be responsible for managing a caseload of post-visit Household/Commercial Property claims, handling claims through to settlement.The ideal candidate will have excellent communication and interpersonal...


  • Birmingham, Birmingham, United Kingdom Maxim Recruitment Full time

    Job Summary: We are seeking a highly skilled Quantum Claims Specialist to join our team in Birmingham. As a Quantum Claims Specialist, you will play a key role in supporting the preparation, assessment, and resolution of construction claims and disputes.Key Responsibilities:Provide expert advice and analysis on quantum-related issues, including the valuation...


  • Birmingham, Birmingham, United Kingdom Kier Group Full time

    We're seeking a talented Dispute Resolution Specialist to join our Transportation team based in Birmingham/Northampton. Our team is passionate about supporting the movement of people, goods, and equipment.The ideal candidate will have a claims handling background, with experience in proactively managing highway claims from start to finish. This includes...


  • Birmingham, Birmingham, United Kingdom Ecruit Full time

    Dispute Resolution and Claims Management OpportunityWe are seeking a skilled Dispute Resolution Specialist or Senior Quantity Surveyor to join our expanding team. As a key member of our Dispute Resolution and Claims Management team, you will provide expert advice and support to our clients across various sectors.Key Responsibilities:Develop and implement...


  • Birmingham, Birmingham, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a highly skilled Property Claims Specialist to join our team at Exchange Street Claims & Financial Services. As a Property Claims Specialist, you will be responsible for providing exceptional customer service to our clients and managing claims from start to finish. Your primary goal will be to ensure that all claims are handled efficiently and...


  • Birmingham, Birmingham, United Kingdom Howden Group Holdings Full time

    About the OpportunityWe are seeking a capable and experienced Senior Claims Executive to join our UK Specialty business in Birmingham. As a key member of our team, you will be responsible for handling claims from inception to completion, ensuring seamless communication between clients and insurers.Key ResponsibilitiesCreate comprehensive claims documents and...


  • Birmingham, Birmingham, United Kingdom Howden Group Holdings Full time

    We are seeking a highly skilled Insurance Claims Specialist to join our team at Howden Group Holdings.OverviewThe successful candidate will be responsible for delivering an exceptional claims service to our clients, ensuring timely and efficient resolution of claims. This is a full-time, permanent opportunity based in our Birmingham office, with the...


  • Birmingham, Birmingham, United Kingdom Stride Resource Management Ltd Full time

          At Stride Resource Management Ltd, we are seeking a highly skilled Senior Claims Specialist to lead our claims management team in Birmingham.             In this role, you will be responsible for overseeing a key client’s entire claims portfolio, from small losses to complex and high-value claims. Your caseload will be cross-classed,...


  • Birmingham, Birmingham, United Kingdom Recruit Insure Ltd Full time

    Recruit Insure Ltd is seeking a skilled Property Claims Specialist to join their team. This role involves providing exceptional customer service, managing claims proactively, and ensuring timely resolution.Key Responsibilities:Investigate and negotiate claims in a professional mannerLiaise with insured, insurers, and brokers to achieve timely...


  • Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Claims HandlerWe are seeking an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team based in Birmingham. This role is customer-focused, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure...


  • Birmingham, Birmingham, United Kingdom Exchange Street Executive Search Full time

    Job Title: TPA Property Claims ProfessionalDescription:We are seeking a skilled Claims Resolution Specialist to join our Property Division. As a Claims Manager, you will be responsible for handling post-visit Household/Commercial Property claims, ensuring timely and efficient resolution.Manage a caseload of claims, liaising with insurers, policyholders, and...


  • Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    The Role: Claims HandlerWe are seeking an experienced Claims Handler to join our Claims Specialty Team based in Birmingham.This role is focused on delivering exceptional claims service to our clients, ensuring professional and efficient management of all claims from inception to resolution.As a Claims Handler, you will handle claims across various products,...