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Sales Advisor
2 months ago
Crown Paints is a leading manufacturer of high-quality paints with a rich history spanning over 200 years. As a proud holder of the Royal Warrant, we have established ourselves as a trusted brand in the industry.
Our company values go beyond just producing paint; we are committed to making a positive impact on the world. We support various cultural, humanitarian, and scientific causes, and our owners, The Hempel Foundation, share our passion for education and community development.
Job SummaryWe are seeking a skilled Sales Advisor to join our team at Crown Paints. As a Sales Advisor, you will be responsible for providing exceptional customer service, advising customers on products, and driving sales growth.
Key Responsibilities- Customer Service: Provide a high level of customer service, serving customers in store, meeting and greeting customers, and advising on products.
- Sales: Upsell to customers, use inquisitive questioning to understand upcoming customer projects, and make daily proactive calls to old and new customers.
- Logistics: Carry out deliveries, daily vehicle checks, load the 3.5T Van with orders for the day (up to 20KG), follow the mapped route to customer sites, and offload goods.
- Inventory Management: Perform regular stock takes, stock replenishment, unpacking, and storing inward goods.
- Store Operations: Assist in the tinting and mixing of paint, and at times, delegate tasks for the store manager, opening, and closing the store.
- Customer Service Skills: Great customer service skills and confidence talking to customers on the telephone.
- Sales Experience: Enjoy working with tough targets and opening accounts.
- Computer Literacy: Must be computer literate.
- Physical Demands: Ability to carry out manual handling and lifting up to 20KG.
- Teamwork: Thrives working alone and in a competitive environment.
- Retail Background: A retail background, ideally with some sales experience/skills.
- Attention to Detail: High attention to detail and a commitment to safe work practices.
- Driving License: A full driving licence.
