Systems Transformation Lead

4 days ago


Chippenham, Wiltshire, United Kingdom Miles Recruitment Full time
About the Role

We are seeking an experienced Systems Transformation Lead to join our team at Miles Recruitment. As a key member of our Programme Team, you will be responsible for overseeing the design, build, test, and delivery of Human Capital Management (HCM) and/or Financials processes within our transformation programme.

This is a fantastic opportunity to work with cutting-edge SaaS-enabled solutions and drive real change within our organisation and across the business. You will play a key role in governance and oversight, requirements documentation, stakeholder management, quality and compliance, cross-functional collaboration, capacity and resourcing, and feasibility studies and workshops.

Key Responsibilities:

  • Governance & Oversight: Work with the Programme team and Systems Integrator (SI) partner to provide hands-on governance across the design, build, test, and delivery of HCM/Financials processes.
  • Requirements Documentation: Lead system requirements documentation to analyse process flows and create Low-Level Logical Design artefacts, Impact Assessments, and Privacy/Data Protection Impact Assessments.
  • Stakeholder Management: Build and maintain strong relationships with customers, third-party suppliers, and internal teams, ensuring clarity and alignment of requirements.
  • Quality & Compliance: Continuously improve system setup, testing, and design processes to meet quality standards and programme governance.
  • Cross-functional Collaboration: Liaise with internal teams such as Customer Services and Training, as well as other system end users.
  • Capacity & Resourcing: Work with the Capacity Planning Manager and Product Development Leads to align resources with programme priorities.
  • Feasibility Studies & Workshops: Lead or participate in feasibility studies and workshops for the implementation of new or upgraded systems.

Estimated Salary: £60,000 - £80,000 per annum



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