Residential Scheme Supervisor

3 days ago


London, Greater London, United Kingdom BDS (Northern) Limited Full time

BDS (Northern) Limited is recruiting a Sheltered Housing Coordinator to work with a leading housing association, providing a housing management service within one of their sheltered services for the over 55s.

About This Opportunity

This role offers a unique chance to make a difference in the lives of older adults, with a focus on tenant relations, property maintenance, and effective rent management.

Main Duties:
  • Manage property lettings and ensure a smooth onboarding process for new tenants
  • Conduct regular health and safety inspections to ensure properties meet the highest standards
  • Liaise with external agencies and providers as required to deliver exceptional service
  • Monitor tenant rent accounts, address any issues promptly, and maintain accurate records
  • Respond promptly to anti-social behaviour complaints and escalate when necessary
  • Maintain strong relationships with external support agencies to ensure residents receive the best possible service
Requirements:
  • Proven experience in a similar scheme management role, particularly in sheltered or supported housing settings
  • Demonstrated expertise in tenant and housing management, especially for older adults
  • Skilled in managing rent accounts and maintaining accurate financial records
  • Confident in conducting health and safety inspections within residential environments
  • Excellent communication skills, with the ability to handle complaints and uphold tenancy agreements
  • Experience collaborating with external agencies to provide support to tenants
Working Details:

This is a full-time position, Monday to Friday 9am - 5pm, with a competitive hourly rate of circa £17.20 PAYE or circa £21 per hour.



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