Developer Portal Solutions Specialist

2 weeks ago


London, Greater London, United Kingdom Spotify Full time

Spotify: A Leading Music Streaming Service

Originally conceived in Spotify, Backstage is a pioneering SaaS and open-source platform for building developer portals. Adopted by thousands of companies worldwide, Backstage empowers customers to streamline their microservices and infrastructure.

We're seeking an experienced Senior Sales Engineer to help our clients understand and drive positive change to developer productivity through our developer portal software.

The ideal candidate will have a unique blend of technical knowledge, business acumen, and interpersonal skills. They should be able to motivate change and shape client opportunities with passion.

You'll join a nimble, startup-like team of engineers, marketers, business developers, and product managers to drive a new technology-focused business line and distribution channel.

This role offers a broad and developing career path where technical expertise meets the ability to inspire innovation and growth.

Key Responsibilities
  • Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
  • Assist clients in integrating Backstage into their development environments.
  • Provide technical guidance and troubleshooting support for implementation issues.
  • Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
  • Engage in product demonstrations, technical discussions, and proof-of-concept developments.
  • Understand customer requirements and articulate how Backstage can solve their problems.
  • Collaborate with product management and engineering to address client-specific needs and improvements.
  • Act as the technical point of contact for clients looking to adopt Backstage.
  • Provide input on product architecture to ensure that Backstage integrates smoothly with client environments.
  • Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.
Requirements
  • Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
  • Proficiency in web development with React, TypeScript, and Node.
  • Experience in building or integrating developer tools, platforms, or portals.
  • Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations.
  • Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction.
  • Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
  • Hands-on experience with Backstage or similar developer portals.
Location
  • London office location.

Estimated Salary Range: £80,000 - £120,000 per annum, depending on experience and qualifications.



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