Service Desk Operations Manager

2 days ago


Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

Dawsongroup Plc is looking for a highly organized and proactive Service Desk Operations Manager to join our fast-paced asset rental business.

The ideal candidate will be a detail-oriented, excellent communicator, and passionate about delivering outstanding service.

We offer an estimated salary of £45,000 - £55,000 per annum, depending on experience.

Key Responsibilities:
  • Ensure fleet compliance and operational efficiency.
  • Provide exceptional service to internal stakeholders.
  • Proactively manage and resolve Service Desk requests.
Requirements:
  1. Excellent communication and interpersonal skills.
  2. Highly organized and able to prioritize tasks efficiently.
  3. Able to work effectively in a fast-paced environment.
  4. Attention to detail and ability to maintain accuracy.
  5. Familiarity with IT service management principles and practices.


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