Service Desk Operations Manager

Job OverviewAs a Service Desk & Compliance Controller, you will play a vital role in overseeing service bookings, managing repairs, and monitoring fleet schedules. This position requires strong communication and customer service skills, as well as the ability to work independently and take initiative.

Main ResponsibilitiesGenerate professional customer quotations within tight deadlinesManage internal CRM systems, ensuring up-to-date records and accurate dataRaise booking forms for asset hire and saleCollaborate with Hire Desk and Fleet teams to deliver equipment on timeProvide exceptional aftercare and gather feedback from customers to enhance services

About Us:Dawsongroup Plc is a leading provider of asset rental services, operating across various industries. Our commitment to delivering exceptional service and maintaining high standards has earned us a reputation as a trusted partner for businesses and individuals alike. As a Service Desk & Compliance Controller, you will play a vital role in ensuring...

ROLE SUMMARY: We are seeking a Technical Service Operations Coordinator to join our team at Dawsongroup emc. As a key member of our operations team, you will be responsible for delivering an exceptional customer experience by reviewing predictive indicators and optimising resources to meet our customer's needs; maintaining the desired service business...

Company Overview:Dawsongroup emc is the UK's leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. We have experienced significant growth and are now seeking a highly skilled Service Controller to join our busy service and maintenance desk.This role is a fantastic opportunity for an individual with excellent...

**About the Role**Welcome Break is seeking a skilled KFC Store Manager to lead our team and drive profitable sales growth at Hartshead Moor Services. As a Store Manager, you will be responsible for overseeing daily operations, managing staff, and delivering exceptional customer service.The ideal candidate will have a good track record of managing teams and...

Company OverviewHoliday Inn Leeds-Brighouse is a leading hospitality brand offering exceptional service to its guests.Salary and BenefitsThe successful candidate will receive a competitive salary of £50,000 - £60,000 per annum, depending on experience. Additionally, the company offers an attractive rewards package, including annual conference events,...

Job SummaryWe are seeking a highly skilled Technical Service Controller to join our team at Dawsongroup Environmental Municipal Civil in Brighouse. As a key member of our control team, you will be responsible for delivering an exceptional customer experience by reviewing predictive indicators and optimising resources to meet our customers' needs.

OverviewThe Bridge is a leading provider of community-based registered care services. We are seeking an experienced professional to join our team as a Deputy Manager at our Rastrick service.About the RoleAs a Deputy Manager, you will support the Registered Manager in developing and managing the service. You will be responsible for ensuring the delivery of...

Deputy Kitchen Manager Job OpportunityWe are seeking a highly skilled and experienced Kitchen Operations Manager to join our team at the Holiday Inn Leeds-Brighouse. This is a challenging and rewarding role that requires strong leadership, communication, and problem-solving skills.

Job Summary:We are seeking a highly skilled and experienced Kitchen Operations Manager to lead our kitchen team at Holiday Inn Leeds-Brighouse. This is an exciting opportunity to work in a dynamic and fast-paced environment, driving business growth and delivering exceptional customer experiences.About the Role:This key role will be responsible for managing...

ROLE OVERVIEWAs Service Controller at Dawsongroup Environmental Municipal Civil, you will be responsible for controlling the workshop, mobile, and third-party engineers, ensuring the hire fleet equipment is maintained to the manufacturer's recommendations. You will also be the first point of contact for customer breakdown and maintenance queries, providing...

Dawsongroup Environmental Municipal Civil, the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire, is seeking an experienced Global Supply Chain Operations Manager to strengthen its operations senior team.This role involves ensuring the timely and cost-effective acquisition of fleet parts. Key...

Are you looking for a challenging role in the asset rental industry? Dawsongroup Plc is seeking an experienced Fleet Operations Manager to oversee our fleet compliance and operational efficiency.The successful candidate will be responsible for ensuring seamless day-to-day operations, managing fleet-related issues, and providing exceptional customer service....

ResponsibilitiesHandle incoming calls from hire fleet customers, providing professional and efficient service.Communicate repair updates and compliance bookings, minimising asset downtime.Monitor and manage fleet compliance schedules using a computerised maintenance system.Ensure timely reporting of MOTs, LOLER, and Tank tests, liaising with repair agents...

Job SummaryWe are seeking an experienced Deputy Manager to join our team at The Bridge. As a Deputy Manager, you will play a key role in supporting the Registered Manager in developing and managing our Rastrick service. If you have a passion for delivering high-quality care and support, we encourage you to apply for this exciting opportunity.About the...

Your Role:In this challenging and rewarding role, you will be responsible for overseeing service bookings, managing repairs, and monitoring fleet schedules. You will work closely with our Operations Manager to ensure seamless coordination and cost control. Your duties will include handling incoming calls from customers, communicating repair updates and...

**Store Manager Opportunity**Welcome Break is offering a unique opportunity for a skilled KFC Store Manager to join our team at Hartshead Moor Services. As a Store Manager, you will be responsible for leading the team, driving sales growth, and delivering exceptional customer service.The ideal candidate will have a good understanding of customer service...

Job DetailsJob Title: HR AdministratorLocation: [To Be Confirmed]Salary: Up to £35,000 per annumBenefits: Flexible dental insurance plans, company-sponsored pension scheme, 24/7 online GP service, life assurance, employee assistance programme, MyBenefits platformAbout the RoleWe are seeking an experienced HR Administrator to join our team at GXO Logistics,...

Job DescriptionWe are seeking a skilled and experienced Shop Floor Supervisor to join our team at Alco Valves Group. The successful candidate will be responsible for leading the production staff and ensuring that production activities meet business output figures.Salary InformationThe salary for this role is up to £35,000 per annum, reflecting the company's...