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Sales Advisor

2 months ago


Crewe, Cheshire East, United Kingdom H2eCommerce Full time
About the Role

We are seeking a highly motivated and results-driven Sales Advisor to join our dynamic team at H2eCommerce. As a Sales Advisor, you will be responsible for providing exceptional customer service and achieving sales targets through direct telephone contact with customers.


Your Key Responsibilities:

  • Answer customer inquiries and provide expert advice on our range of ink and toner cartridges.
  • Adapt your communication style to suit our diverse customer base, from individuals to large businesses.
  • Provide solutions to customer needs, close deals, and ensure customer satisfaction.


Essential Skills

To succeed in this role, you will need:

  • At least one year of experience in an outbound telesales role.
  • A positive and proactive approach, with excellent communication and negotiation skills.
  • A problem-solving mindset and a helpful nature.
  • Confidence, enthusiasm, and a friendly disposition.
  • IT literacy, including competency with Excel.


About H2eCommerce

H2eCommerce is a specialist in selling printer consumables, printers, stationery, and office supplies. Founded in 2001, we have established ourselves as a leading provider of high-quality ink and toner cartridges, with a strong focus on customer service and satisfaction.


What We Offer
  • A competitive salary with annual reviews.
  • Hybrid/remote working options.
  • 28 days annual leave, with an additional day for each full year of service.
  • Opportunities for career progression and training.
  • Death in service insurance and pension scheme.
  • Long service cash rewards and cycle to work scheme.
  • Staff discount on products and recognition scheme.
  • GP access and mental health counselling support.
  • Yearly flu vaccinations and Specsavers vision/eye care.
  • Free parking and easy access to rail and bus routes.
  • Fun and exciting social and team-building events.