Defect Resolution Specialist

About the RoleAt Vistry Group, we're committed to delivering high-quality homes and exceptional customer experiences. As a Defect Resolution Specialist, you'll be responsible for resolving defects reported by our customers within the warranty period. This is an exciting opportunity to join our dedicated team and make a real difference in the lives of our...

**Defect Resolution Specialist Wanted**Vistry Group, a leading provider of affordable mixed-tenure homes in the UK, is seeking a skilled defect resolution specialist to join their customer-facing team. As a key member of our department, you will be responsible for resolving defects reported by homeowners within the Vistry and NHBC warranty...

Key ResponsibilitiesThe primary responsibility of this role will be to rectify defects reported by customers within the warranty period. This includes coordinating with suppliers, managing defect reports, and ensuring timely resolution.You will also be required to provide excellent customer service, responding promptly to queries and addressing any concerns...

Your Role and Responsibilities">You will rectify defects reported by homeowners within the warranty periods, ensuring their satisfaction and loyalty to our brand. This is an exciting opportunity to make a real difference in people's lives and contribute to our company's commitment to the customer journey.

Job OverviewWe are seeking a skilled Customer Service Specialist to join our team at Vistry Group. As a key member of our customer-facing department, you will play a critical role in ensuring the satisfaction of our clients by resolving defects reported within the warranty periods.Key ResponsibilitiesRectify defects promptly and efficiently, maintaining high...

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Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Vistry Group, the UK's leading provider of affordable mixed-tenure homes. This exciting opportunity will see you work closely with our site teams to rectify defects reported by purchasers within the warranty period.As a key member of our customer service team, you will...

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