Store Operations Specialist

1 week ago


Castleford, Wakefield, United Kingdom Frasers Group Full time
Retail Store Manager Lead Opportunity

We are seeking a highly experienced and driven Retail Store Manager Lead to join our Flannels team in Castleford. This is an excellent opportunity for a retail professional to take their career to the next level and drive sales growth in a luxury fashion destination.

About the Company

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

About the Role
  • To exceed required targets and continually improve performance by maximising turnover, identifying opportunities, and implementing effective strategies.
  • To manage and motivate the performance of the team to ensure sales targets are met and exceeded through strong leadership, coaching, and mentoring.
  • To be a strong presence on the shop floor to drive sales both personally and through the team, delivering exceptional customer service at all times.
  • To maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors to inform business decisions.
Key Responsibilities
  • Maximise turnover to exceed required targets and identify opportunities to continually improve performance
  • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure exceptional customer service is delivered at all times
  • Maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
Requirements
  • A strong client base with a solid database of personal contacts and clients
  • Previous retail experience within the premium sector is preferred
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills, the ability to interpret financial and sales data
  • A high level of brand awareness and product knowledge
Benefits
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands
Estimated Salary: £45,000 - £60,000 per annum

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