Quality Assurance Director

3 weeks ago


Watford, Hertfordshire, United Kingdom Watford Community Housing Full time
Job Overview
Watford Community Housing is seeking a highly skilled Quality Manager to join our Partnerships team. This role offers a challenging opportunity to lead quality management aspects of construction projects, preferably within the housing sector.

The ideal candidate will have experience in leading quality control processes and possess a good understanding of quality requirements and its application in construction. A relevant professional or technical qualification is also required. Additionally, knowledge of the housing sector and Microsoft Office, including Excel, are desirable skills.

In this role, you will be responsible for ensuring high standards of customer service and leading the Quality and Aftercare Team effectively to maintain high levels of quality throughout the project lifecycle. You will also need to ensure adequate and regular quality audits are undertaken, supported by an in-house Clerk of Works. Furthermore, you will lead on and manage all works within the Defects Liability Period and work with numerous internal teams to address quality matters related to new homes.

Key Responsibilities
- Ensure high standards of customer service
- Lead the Quality and Aftercare Team effectively
- Conduct regular quality audits
- Manage works within the Defects Liability Period
- Collaborate with internal teams to address quality issues

What We Offer
We provide a range of benefits, including 28 days annual leave, an employer pension contribution of up to 11%, development opportunities, and access to a comprehensive employee rewards scheme. Our blended approach to agile working allows colleagues to strike a balance between working in our communities, shared spaces, and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet their role's needs.

Salary and Location
This position comes with a competitive salary of up to £65,000 per annum and is based in Watford. As part of our commitment to providing a great work-life balance, we offer flexible working arrangements that cater to individual needs.

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