Retail Store Manager

6 days ago


United Kingdom Shaws Department Stores Full time
Store Manager Opportunity at Shaws Department Stores

Shaws Department Stores, a trusted and much-loved Irish family-owned business, is seeking a highly skilled Store Manager to lead their busy modern department store in Dun Laoghaire. As a Store Manager, you will be responsible for the day-to-day operation of the store, ensuring exceptional customer service, and driving sales to full potential.

Key Responsibilities:
  • Manage all areas of the store operation, including customer service, sales, and store standards.
  • Lead and motivate a team to achieve the highest levels of customer service and store standards.
  • Provide feedback to the Head of Retail regarding day-to-day business and identify areas for improvement.
  • Drive sales to full potential and highlight poor-performing departments.
  • Deal with and resolve customer queries and complaints in accordance with the company's customer service policy.
  • Oversee the management of store rosters to ensure costs are controlled and within budgets.
  • Participate in weekly management meetings to bring forward issues, ideas, and feedback.
  • Devise training and development initiatives for staff.
  • Ensure the health, safety, and welfare of all persons affected by the activities of the store.
  • Implement the company's policies and procedures in-store.
Requirements:
  • Proven ability in managing a diverse retail offering within a fashion retail environment.
  • Excellent organisation skills with the ability to lead and motivate a team.
  • Working knowledge of employment law, health & safety regulations, and consumer law.

If you have the skills and experience required for this role, we would love to hear from you.



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