Community Engagement Specialist

6 days ago

Oxford, Oxfordshire, United Kingdom Rebellion Full time
Community Manager Job Description

We are seeking a highly skilled Community Manager to join our team at Rebellion. As a Community Manager, you will play a key role in developing and executing social media and community plans for our games, with a focus on one franchise while supporting others.

Key Responsibilities:

  • Update and deliver various marketing, development, and social information through forums, social media channels, blogs, website, and third-party contacts.
  • Continuously look for ways to engage and grow our games communities, specifically via Rebellion's social and community channels.
  • Collate and curate community feedback throughout different beta/Early Access programs, in addition to assisting with program administration.
  • Create and manage processes to track and keep monitored each communication activation making sure our qualitative and quantitative objectives are always properly met.
  • Forge strong and trusted relationships with key evangelists and influencers of our gamers and of our gaming genres, and encourage friendly, constructive interaction across our channels.
  • Work alongside Product Marketing and PR to ensure community initiatives are primed, timed, and apt to our audiences.
  • Run innovative campaigns, competitions, and experiences across our social media and community channels.
  • Support the wider Marketing and Community team when various other products reach peak activity during their campaign cycle.

Requirements:

  • Excellent knowledge of current online game communities.
  • Enthusiastic gaming knowledge, especially regarding the shooter and action genres.
  • Previous online moderation/admin experience that can be viewed online.
  • Tactics to grow multiple social channels.
  • Passionate about new digital channels, new trends, new rising areas of online opportunity.
  • Ability to communicate detailed solutions to any problems encountered.
  • Able to manage the demands of numerous people and tasks.
  • Presentation skills.
  • Previous experience working as a Community Manager in the gaming industry.

Benefits:

  • 22 days holidays + Christmas closure (typically 4 days) & Bank holidays (increasing with service at 5 years – one day each year until you reach 31 days).
  • Private Medical Insurance, healthcare cash plan, including dental and Vision.
  • Life Assurance, Income Protection & Critical Illness Cover.
  • Enhanced Family Leave.
  • Interest Free, Tax-Free loans.
  • Enhanced Pension Scheme.
  • EAP a range of Mental Health and Wellbeing Support.
  • Plus loads more... including a wide range of discounts, freebies, and social events.

Life at Our Oxford HQ:

Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces.

Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading. We also offer free parking at the studio.

Our open-plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite, and a range of local pubs, cafes, and dining options nearby helping make every workday enjoyable.

Inside Rebellion:

Whichever team you join at Rebellion, we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it. As a big indie developer, we have complete creative freedom over our titles, which allows us to work on a massive variety of projects across all the major platforms.

Find out more about us here.

Our size, stability, and the variety of in-house expertise across multiple industries, makes Rebellion completely unique. We work in our own way, and we celebrate that as the key to our success. We foster an inclusive culture where you are encouraged to be yourself, to express your creativity and your talent. We are people-focused and will support you in every way to be the best at what you do. We recognise the importance of enjoying what you do and having a healthy work-life balance. We offer a friendly, creative, and relaxed working atmosphere, with sensibly managed projects and a wide variety of benefits and development opportunities for all our teams to ensure you are fully supported with your physical and Mental Well-being.

We are actively recruiting for a diverse team and continue to add to our culture of growth and inclusion. Rebellion encourages innovation in all areas, and we look forward to hearing how you can help us to be better. We encourage all demographics of culture, gender, ethnicity, neurodiversity, and beyond, because a representative team makes better products.

If you are interested in working at Rebellion, but this role doesn't sound quite like you, we're recruiting for a range of positions across the studio, and we're always happy to receive speculative applications via our website. Visit our Careers website to view all our live vacancies: Rebellion: Careers.

#LI-Hybrid

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