Project Support Specialist

1 month ago

Wellington, Telford and Wrekin, United Kingdom NHS Full time
Project Support Officer

We are seeking a highly skilled and proactive Project Support Officer to join our Project Management Office (PMO) team within the NHS Shropshire, Telford and Wrekin Integrated Care Board.

This role offers an excellent opportunity to deliver high-quality project support across multiple projects in Financial Improvement and UEC, including tasks such as strategic research, providing benchmarking data, maintaining project plans and managing risk logs amongst other responsibilities.

Main Responsibilities
  • To work as part of the PMO team, utilising the team standard approach to Programme Management, to deliver key outcomes and objectives across a range of programmes.
  • To be responsible for information gathering and analysis to support the delivery of programme plans.
  • To participate in working groups, programme boards and other forums to provide information and analytical advice to Partners, Project Managers and Heads of Departments.
  • To organise meetings/events and supporting PMO templates and plans associated with programmes of work.
  • To work with members of the team to develop and implement project data collection systems that will provide accurate and timely data that aligns with the team standard approach to programme management and meets cluster and other programme needs.
  • To communicate information and issues, including through briefings and reports where necessary, to Project Managers, Partners and Heads of Departments.
  • To produce regular project status reports and exception reports, where necessary.
  • To analyse project data and performance and ensure contingency plans are in place, where necessary.
  • To carry out web and publication research.
  • To contribute to the development of key performance indicators for successful assessment of performance.
  • To establish and maintain constructive relationships with stakeholders, ensuring that there is sufficient patient and public involvement in the transformation of, or changes to, services with the support of the ICBs Communications and Engagement team.
  • To work in a matrix style both with the Directorate and across the ICB including managers, colleagues and senior management as appropriate.
  • To provide high-quality project support across multiple projects in Financial Improvement and UEC.
  • To support the ICB improving population health through driving service redesign as well as value for money.
  • To take responsibility for translating projects into business cases for review and approval by the ICB.
  • To take responsibility for inputting and monitoring the CIP efficiency templates and reporting requirements.
  • To contribute to the development of new contracts and performance indicators when required with the contracting team.
  • To regularly undertake research and development activity aligned to projects and service performance.
  • To undertake complex audits/surveys related to programme and complex facts or situations, requiring analysis, interpretation or a comparison of a range of options.
  • To negotiate with and motivate on project delivery, including linking in with other initiatives.
  • To prepare reports and presentations to audiences ranging from members of the public to senior personnel working at strategic level, imparting information on projects and service changes.
  • To produce clear visual material and data for use in reports, briefings, training and meetings for internal and external presentations.
Requirements
  • Knowledge and expertise of project and programme management methodologies and processes.
  • Demonstrated experience of co-ordinating projects in complex and challenging environments.
Key Skills
  • Skills for nurturing key relationships and maintaining networks.
Autonomy
  • Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales.

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