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Night Manager
2 months ago
Job Summary:
We are seeking a highly skilled Night Manager to join our client's team at a popular 4-star hotel in Bracknell. As a Night Manager, you will be responsible for overseeing the smooth operation of the hotel during the night shift, ensuring exceptional customer service and maintaining high standards of quality.
Key Responsibilities:
- Manage the night shift team, ensuring they are adequately trained and equipped to provide excellent service to guests.
- Monitor and control hotel operations, including front desk, housekeeping, and security.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the day shift team to ensure seamless transitions and maintain high standards of quality.
- Conduct regular audits to ensure compliance with company policies and procedures.
What We Offer:
- A competitive salary of £30,000 per annum.
- 28 days holiday (including Bank Holidays).
- Free Hotel Leisure Club membership.
- Discounts within the hotel and its partners.
