Genesys WFM Infrastructure Support Lead

**Job Title:** Genesys WFM Consultant**Location:** London, UK - HybridAs a Genesys WFM Consultant at Infoplus Technologies UK Ltd, you will be responsible for providing infrastructure support for Alvaria WFM/Genesys WFM. With high-level knowledge of the Genesys framework and Alvaria WFM infrastructure, you will ensure seamless operations.**Salary Estimate:**...

About the Position:Austin Fraser is seeking a highly skilled Data Infrastructure Specialist to join their team in London, UK. This is an exciting opportunity for a talented individual with expertise in data management and infrastructure support.Responsibilities:Develop and maintain robust Alvaria WFM/Genesys WFM infrastructure.Ensure high availability and...

**Job Title:** Alvaria WFM Technical Specialist**Location:** London, UK - HybridWe are seeking an experienced Alvaria WFM Technical Specialist to join our team at Infoplus Technologies UK Ltd. As a key member of our infrastructure team, you will provide technical support for Alvaria WFM/Genesys WFM and ensure smooth operations.**Salary Estimate:** £55,000 -...

**Job Title:** Cloud Infrastructure Expert**Location:** London, UK - HybridWe are looking for a skilled Cloud Infrastructure Expert to join our team at Infoplus Technologies UK Ltd. As a key member of our cloud infrastructure team, you will design, implement, and manage cloud-based solutions for Alvaria WFM/Genesys WFM.**Salary Estimate:** £70,000 -...

About Infoplus Technologies UK LtdWe are seeking an experienced Data Management Expert to join our team as an Alvaria WFM Consultant.The role is a hybrid position based in London, UK, with the ability to work from home and on-site at client locations.Salary Range: £60,000 - £80,000 per annum, depending on experience.Job Description:Mandatory...

Kinetech is seeking a highly skilled WFM Project Lead to spearhead the second phase of their Workforce Management project.The ideal candidate will possess significant experience in WFM, enabling them to effectively engage with stakeholders, facilitate workshops, and elicit thorough requirements.This is a 6-month position, outside IR35, offering a competitive...

KinetechWe are seeking an experienced WFM Project Lead to join our team in the UK.Salary: £65,000 - £85,000 per annum.About the JobThe successful candidate will lead the WFM project, working closely with stakeholders, including senior management, HR, and operations, to gather and clarify requirements for the workforce management system.Key...

Job Title: Senior Genesys Solutions DesignerLocation: London, UK (Hybrid)Duration: 6+ months contractWe are seeking a Senior Genesys Solutions Designer to lead the design and architecture of solution designs for Genesys. The ideal candidate will have experience in delivering solution design and architecture for Genesys, designing integrations, analysing...

As a Lead Designer for Genesys Solutions, you will be responsible for creating and implementing advanced solution architectures for our Genesys Contact Centre in the UK.Job Type: Full Time & PermanentWork Mode: Hybrid (2 Days work from Office)Location: London/SheffieldKey Responsibilities:You will focus on upgrading Oracle V11 & V12 databases running on RHEL...

Job SummaryKinetech is seeking a highly experienced WFM Project Manager to lead the implementation of a new workforce management system. This role is responsible for managing the project team and ensuring that the project is delivered on time, within budget and to the required quality standards.Key Responsibilities:Manage the project team and ensure that all...

Kinetech is seeking a Senior Business Consultant - WFM to drive the second phase of their Workforce Management project forward.The ideal candidate will bring significant experience in WFM, enabling them to collaborate effectively with stakeholders, conduct thorough requirements analysis, and develop solutions that meet business needs.This is a 6-month...

**Job Title:** Genesys Cloud CX DeveloperQuo Vadis CCS Ltd is a leading provider of customer experience and employee experience management solutions. We are seeking an experienced Genesys Cloud CX Developer to join our team and help us deliver high-quality solutions to our clients.As a Genesys Cloud CX Developer, you will be responsible for designing,...

Role overview:WFM Insight, Systems Development & Pay Operations ManagerWe are seeking a talented WFM Insight, Systems Development & Pay Operations Manager to join our team in London. This is a permanent, full-time role that offers a competitive salary of £40,000 - £60,000 per annum, depending on experience. The successful candidate will be responsible for...

Kinetech is looking for a Business Systems Lead - WFM Specialist to lead Phase Two of a workforce management project. This role requires a strong background in workforce management and excellent stakeholder management skills to build consensus among senior management, HR, and operations teams.The Business Systems Lead will collaborate with stakeholders to...

About The Role:We are seeking a skilled Flow Assurance Engineer to join our team at Genesis. As a member of the UK flow assurance team, you will work closely with colleagues across 12 countries to deliver global energy projects.Your primary responsibilities will include performing and leading flow assurance studies, writing up results/reports, and...

Kinetech is recruiting a WFM Project Manager and Analyst to join their team. This role involves working closely with stakeholders to gather and clarify requirements for the workforce management system, and facilitating and leading workshops to conduct thorough analysis of business processes.The ideal candidate will have significant workforce management...

Global Workforce Management Opportunity:Raise your career aspirations with Robson Bale, a leading organization in the field of global workforce management. We are seeking a seasoned expert to lead the implementation of UKG Pro, driving process optimization, and delivering high-quality solutions in a fast-paced environment.About the Position:This is an...

Job Title: Enterprise CCaaS Architect">About Eventus Solutions Group:">We are a leading provider of comprehensive communication solutions, leveraging cutting-edge technologies like CXone, Genesys Cloud, and Amazon Connect to deliver exceptional customer experiences.">About the Role:">We are seeking an experienced Enterprise CCaaS Architect to join our team....

Trainee Joiner for Genesis Employment Services LtdGenesis Employment Services Ltd is currently recruiting for a Trainee Window Fitter to join our team.The successful candidate will have a good understanding of the building industry and possess a CSCS card or be willing to obtain one. We offer a competitive salary, with an estimated £690 per week, and a...

ResponsibilitiesDesign and implement integrated solutions on Genesys Cloud CXCreate custom data integrations and configure dialogue flowsLeverage Artificial Intelligence, Large Language Models, and Natural Language ProcessingWork closely with technical platform delivery leads to configure, test, and deploy solutionsCollaborate with other developers to design...