Patient Services Coordinator
4 days ago
About the Team: Our Patient Services Coordinator will play a key role in ensuring the smooth operation of our patient administration systems. You will work closely with our clinical and non-clinical staff to ensure that all patients receive timely and clear instruction regarding their appointments.
Responsibilities:
- Manage patient appointments, including booking patients into clinics and answering telephone calls
- Ensure timely and accurate input of information on our clinical system
- Contribute to the development and maintenance of safe patient administration management systems
- Provide general office duties such as filing, post distribution, and photocopying
Requirements:
- GCSE grade C+ in English and Maths or equivalent
- High experience in customer service (telephone and face-to-face)
- Experience working in the NHS or patient-focused environment
- An understanding of confidentiality
- Clerical/administrative experience
- Competent with use of IT
What We Offer:
- Estimated salary: £25,000 - £30,000 per annum
- Bonus scheme
- NHS pension
- Extra birthday day and wellbeing day
- 27-33 days paid annual leave (plus bank holidays)
Our Culture:
We strive to create a positive and supportive work environment where our staff feel valued and empowered to make a difference. If you share our values and are passionate about delivering exceptional patient care, we would love to hear from you.
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