Housekeeping Team Member

4 days ago

Milton Keynes, Milton Keynes, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at the Holiday Inn Milton Keynes. As a key member of our housekeeping team, you will play a vital role in ensuring that our hotel rooms and public areas are clean, comfortable, and inviting for our guests.

Your Responsibilities

  • Service hotel bedrooms and public areas to company standards and within allocated time frames.
  • Be familiar with agreed cleaning standards and presentation of all room categories.
  • Report any damages or breakages promptly to ensure repairs are carried out.
  • Return all equipment to their allotted storerooms at the end of each working day and keep the storerooms and working areas clean and tidy.

Benefits

  • Enjoy our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio (terms and conditions apply).
  • Take advantage of shopping discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Benefit from eye care, free legal and money advice, counseling sessions, hospital and death benefit plans, cycle to work scheme, wellbeing tips and support fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line.
  • Enjoy team reward and recognition, free meals on duty, and free parking.

About You

  • Have previous experience in a similar role and understand the importance of attention to detail in housekeeping.
  • Be passionate about providing exceptional customer service and take pride in delivering clean and well-maintained guest rooms and public areas.
  • Be a team player who is reliable, punctual, and able to work collaboratively with others.
  • Possess excellent time management skills and be able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
  • Be physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
  • Have good communication skills and be able to work effectively with other departments to ensure the smooth running of the hotel.
  • Have a positive attitude and a willingness to learn and develop new skills.
  • Be familiar with health and safety regulations and have a good understanding of the proper use of cleaning equipment and chemicals.
  • Have a good eye for detail and be able to spot areas that require extra attention, such as stains or damaged items.

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK, including globally recognized brands such as Crowne Plaza, Holiday Inn, and Best Western. We are committed to providing exceptional customer service and creating a positive work environment for our employees.

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