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Store Leader

2 months ago

Newham, United Kingdom Scoffs Group Careers Full time

About Us

We're an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation's favourite coffee for 11 years.

At Scoffs Group Careers, you'll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

About the Role

As the largest franchise of Costa Coffee, we are passionate about finding the right people for our business. Naturally, there are brand standards to adhere to, but there is also plenty of room to let your personality shine. Your team, customers and community will always come first, and you will make it your mission in life to perform the little, big, and medium-sized acts that will surprise and delight in equal measure. We will be relying on you to keep an eye on the serious side of managing a successful store. Things like ensuring that you have the best team in place, maximising financial performance, and working closely with your Operations Manager.

About You

We are looking for a talented, enthusiastic and experienced Store Leader to lead a motivated, well-trained team with the appropriate skills to deliver a profitable store and ensure all budget targets and KPIs are not just achieved but exceeded. Ambitious and commercially aware, with the presence and personality to influence the day to day business, you'll maximise your performance as well as the team's. Leading by example and setting high standards, you'll enhance sales and provide our customers with excellent service. Experience of working with delivery partners such as Uber would be an advantage.

Requirements

Minimum 2 years of supervisory or management experience in a customer-facing role; Fully flexible with working hours; Must be willing to travel.

What We Can Offer

Here are a few of the things we offer in return:

Competitive hourly pay

Great opportunities to develop yourself and progress your career

Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)

A discount card that allows 25% off in Costa outlets throughout the UK

Various incentives, with a bespoke team member reward programme plus a great employee assistance program

Opportunity to make a difference by partaking in – and innovating – fundraising activities

Company pension scheme

Salary dependent on Store Location