IT Support Specialist

3 weeks ago


Monks Risborough, Buckinghamshire, United Kingdom EasyWeb Agency Full time

We are EasyWeb Agency, a Microsoft Gold partner providing top-notch IT services to the education industry.

About Us:

Our team is seeking an experienced IT professional to fill the role of 1st and 2nd Line IT Support from a service desk.

  • Manage key accounts and serve as a bridge between schools and our business

This position is ideal for someone with experience in 1st Line IT Support or a service desk environment seeking to transition to 2nd Line support.

Your Key Responsibilities:
  • Install, maintain, and troubleshoot IT equipment such as servers, software, networks, hardware, and telephony
  • Offer first-class customer service, ensuring complete customer satisfaction
  • Support Office 365, utilizing your technical expertise to resolve complex issues

A competitive salary of £28,000 per annum is offered, making this an attractive opportunity for career growth.

What We Offer:
  • Pension scheme for long-term financial security
  • Eye care voucher scheme to promote employee well-being
  • Cycle Scheme for environmentally friendly transportation
  • Mental Health First Aid training to foster a supportive workplace culture
  • Employee Assistance Programme for comprehensive support

The estimated salary range for this role is between £25,000 - £35,000 per annum, depending on experience.

This role offers excellent opportunities for career progression and personal development within a dynamic team.

We are committed to creating a supportive and inclusive work environment that values diversity and promotes equality.


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