Apprentice Service Delivery Assistant

4 weeks ago

Coventry, Coventry, United Kingdom Severn Trent Full time
Join Our Team as a Service Delivery Assistant

We are seeking a highly motivated and enthusiastic individual to join our team as a Service Delivery Assistant. As a key member of our Property Operations team, you will play a vital role in ensuring the smooth operation of our facilities and sites.

About the Role

This is an exciting opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. As a Service Delivery Assistant, you will be responsible for providing excellent customer service, managing day-to-day operations, and working closely with our health and safety and resilience teams.

Key Responsibilities
  • Provide exceptional customer service to our customers and colleagues
  • Manage day-to-day operations, including effective space management, building infrastructure, and maintenance
  • Work closely with our health and safety and resilience teams to ensure all operational sites run smoothly and meet our high standards
  • Develop and maintain strong relationships with our customers, colleagues, and stakeholders
What We Offer

We offer a range of benefits that reward and recognise great work, including:

  • Competitive salary and annual bonus scheme
  • Leading pension scheme and sharesave scheme
  • 25 days holiday + bank holidays and the ability to buy/sell up to 5 days per year
  • Dedicated training and development with our Academy
  • Electric vehicle scheme and retail offers
  • Family friendly policies and two paid volunteering days per year
Requirements

To be successful in this role, you will need:

  • A 'can do' attitude and willingness to get stuck in
  • A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment
  • Excellent communication and collaboration skills and ability to work with multiple teams
  • Ability to analyse and interpret information and effectively communicate this to different team members and audiences
What We're Looking For

We want our employees to care and have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

We'd love you to be someone with a strong work ethic, a willingness to learn, and a desire to make a real impact.

So, if you're looking for a challenging and rewarding role that will help you develop your skills and knowledge, we'd love to hear from you.

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