IT Systems Manager

4 weeks ago


Crick, Monmouthshire, United Kingdom GXO Logistics, Inc. Full time

At GXO Logistics, Inc., we're seeking a highly skilled IT Systems Manager to join our team. As a key member of our Central IT Team, you'll be responsible for coordinating systems upgrades, implementations, and ensuring maximum system availability through control and improvement of system activities.

Key responsibilities include:

  • Coordinate systems upgrades, implementations, and testing in conjunction with the Systems Team
  • Ensure maximum system availability through control and improvement of system activities
  • Delivery of projects and system change requests from an on-site position, adhering to the agreed methodology
  • Responsible for systems incident management, overseeing escalations, and assisting with the identification and delivery of service support improvement
  • Working with the Central IT Team to define project request scope (including out of scope) and approach

Requirements include:

  • High proficiency of JDA to super user level as a minimum
  • A strong track record in IT delivery with a broad understanding of everything that goes into running a warehouse IT function
  • IT Project management experience, ideally a PRINCE2 Practitioner
  • Excellent communication skills, both verbal and written

We offer a competitive salary of up to £60,000 per annum, 25 days annual leave (plus bank holidays), and a comprehensive benefits package including a company-sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme.


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