Customer Experience Host
3 weeks ago
**Job Description**
We are looking for a highly motivated and organised individual to join our team as a Residential Ambassador. The successful candidate will be responsible for providing exceptional customer service and supporting the smooth operation of our accommodation facilities.
**Responsibilities:**
- Ensuring a warm and welcoming environment for students and guests.
- Maintaining the cleanliness and organisation of accommodation facilities.
- Assisting with event planning and logistics.
**Requirements:**
- A good general level of education, including Grade C or equivalent in English, and a First Aid certificate (or a willingness to train).
- Previous experience in a school/college or customer-focused environment, with a proven ability to engage professionally with young people.
- Strong organisational and time-management skills to manage a busy workload, proficiency in IT (including Microsoft 365), and excellent verbal and written communication skills with the ability to model aspirational behaviours for students.
**Salary:** £25,000 - £30,000 per annum.
**Location:** London, UK.
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