Hospitality Team Member

1 day ago


Stafford, Staffordshire, United Kingdom Loungers Full time

Lounges are unique places that rely on exceptional staff to create unforgettable experiences. As a Front of House Team Member, you will be a key player in making guests feel welcome and at ease. Your natural ability to read and adapt to each customer's needs will be crucial in delivering an exceptional service.

The perks of working with us include:

  • Tips are shared equally among the team based on hours worked.
  • Paid breaks ensure you can recharge and refocus.
  • Staff food is provided on every shift, regardless of the number of hours worked.
  • You'll enjoy a 50% discount on food in all three of our brands from day one.
  • You'll receive 28 days' holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives will give you the chance to win exciting rewards.
  • You'll have Christmas and Boxing Day off to relax and recharge.
  • We host an annual staff party, Loungefest, which is always a highlight of the year.
  • You'll have access to emotional and practical support through the Licenced Trade Charity.
  • You can manage your pay with Wagestream.
  • We offer a company pension scheme to help you plan for the future.
  • Long service awards will recognise your dedication and hard work.
  • There are great opportunities for personal development and career progression in a fast-growing business.

To succeed in this role, you'll need:

  • A high energy level and a unique personality that will shine through in your interactions with customers.
  • A natural talent and passion for hospitality.
  • You'll be driven and relentless in overcoming challenges and obstacles.
  • Excellent communication skills to build rapport and trust with customers.
  • You'll be self-motivated, working at pace with limited supervision while maintaining pressure and timescales.

Want to learn more about us? Follow us on LinkedIn or @life.at.lounge on TikTok.


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