Duty Manager

2 weeks ago

Southwark, United Kingdom The Dixon, Tower Bridge - Autograph Collection by Marriott Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at The Dixon, Tower Bridge - Autograph Collection by Marriott. As a key member of our Front of House team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and leading a team of reception staff.

Key Responsibilities
  • Attend to guest comments and deal with them efficiently and courteously
  • Offer insightful and bespoke recommendations based on individual guest preferences
  • Supervise, motivate, and drive the reception team in the performance of their duties
  • Conduct on-the-job training and coaching in accordance with standards
  • Handle VIP arrangements, including room assignment and personalized welcome
  • Ensure that all guest-related incidents are resolved and followed-up
  • Carry out daily briefings with the team, providing direction, support, and relevant information
  • Ensure data accuracy standards are followed
  • Complete all tasks on their designated task list in a timely and efficient manner
Requirements
  • At least 1 year experience in a similar role
  • Passion for hospitality
  • Creative, innovative, and a willingness to learn and develop
  • Ability to remain calm under pressure in a fast-paced environment
  • Strong leadership skills
  • Strong communication skills through a variety of means
  • Flexible and adaptable, with the ability to stay calm under pressure
  • Exceptional organisation and planning skills
About Us

The Dixon, Tower Bridge - Autograph Collection by Marriott is a unique hotel located in the heart of London. We offer a range of luxurious rooms and suites, as well as a range of amenities and services to make your stay with us unforgettable. Our team is passionate about providing exceptional customer service and ensuring that every guest has a memorable experience.

  • Duty Manager

    3 weeks ago

    Southwark, United Kingdom Hyatt Regency London Albert Embankment Full time

    Job Title: Duty ManagerHyatt Regency London Albert Embankment is seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for ensuring the smooth and efficient operation of the hotel and its various departments, providing exceptional customer service to our guests at all times.Key...

  • Duty Manager

    3 weeks ago

    Southwark, United Kingdom Hyatt Regency London Albert Embankment Full time

    Job Title: Duty ManagerHyatt Regency London Albert Embankment is seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for ensuring the smooth and efficient operation of the hotel and its various departments, providing exceptional customer service to our guests at all times.Key...

  • Duty Officer

    4 months ago

    Southwark, United Kingdom Complete Classroom Services Full time

    **School Duty Officer - Southwark** **School Duty Officer - Secondary School** **School Duty Officer - Permanent** Complete Classroom Services is working with a Good Ofsted rated School in Southwark who are looking for a School Duty Officer to join there team on a permanent basis. **Position Overview**: As a School Duty Officer, you will play a crucial...

  • Facilities Operations Manager

    3 weeks ago

    Southwark, Greater London, United Kingdom UK Sport Full time

    Job Title: Facility ManagerLondon South Bank University is seeking a highly skilled and experienced Facility Manager to join our LSBU Active team. The successful candidate will be responsible for the day-to-day management of our Sport and Fitness facilities at our Southwark Campus.Key Responsibilities:Support the continuous improvement of service delivery...

  • Facilities Operations Manager

    3 weeks ago

    Southwark, Greater London, United Kingdom UK Sport Full time

    Job Title: Facility ManagerLondon South Bank University is seeking a highly skilled and experienced Facility Manager to join our LSBU Active team. The successful candidate will be responsible for the day-to-day management of our Sport and Fitness facilities at our Southwark Campus.Key Responsibilities:Support the continuous improvement of service delivery...

  • Management Information Officer

    3 weeks ago

    Southwark, United Kingdom CV-Library Full time

    Job Title: Management Information Officer Location: Southwark Job Type: Full time/Contract Pay Rate: £18 Per Hour The role: To ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or...

  • Management Information Officer

    1 month ago

    Southwark, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Management Information Officer Location: Southwark Job Type: Full time/Contract Pay Rate: £18 Per Hour The role: To ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or...

  • Management Information Officer

    4 months ago

    Southwark, United Kingdom Colbern Limited Full time

    429021-8510-2482 NCD Management Information Officer Southwark Contract £17.90 per hour Our client is looking for an experienced Management Information Officer. To ensure that all contacts and referrals to Children’s Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for...

  • Management Information Officer

    3 weeks ago

    Southwark, United Kingdom CV-Library Full time

    Management Information Officer Southwark Job Role To ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services. Responsible for good data quality, complying with statutory guidance (Data...

  • Management Information Officer

    3 weeks ago

    Southwark, United Kingdom Hatched Recruitment Group Full time

    Management Information Officer Southwark Job RoleTo ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services.Responsible for good data quality, complying with statutory guidance (Data Protection,...

  • Operations Support Manager

    1 week ago

    Southwark, Greater London, United Kingdom Anabas. Full time

    Job Title: Operations Support ManagerWe are seeking a highly motivated and experienced Operations Support Manager to join our team at Anabas. As a key member of our One Team Approach, you will play a crucial role in providing operational and administrative support to our Account Management team.Key Responsibilities:Provide high-level administrative support...

  • Operations Support Manager

    1 week ago

    Southwark, Greater London, United Kingdom Anabas. Full time

    Job Title: Operations Support ManagerWe are seeking a highly motivated and experienced Operations Support Manager to join our team at Anabas. As a key member of our One Team Approach, you will play a crucial role in providing operational and administrative support to our Account Management team.Key Responsibilities:Provide high-level administrative support...

  • Site Manager

    3 weeks ago

    Southwark, United Kingdom CV-Library Full time

    One of the UK's most renowned contractors is seeking a Site Manager that has a strong background in structural steel builds. The ideal candidate must have experience managing a structural steel package on a commercial project and a proven track record of safety on site. This is a freelance position for 5 weeks, however with this client having a project...

  • Programme Management Office Support Specialist

    4 weeks ago

    Southwark, Greater London, United Kingdom Aatom Recruitment Full time

    {"h1": "PMO Support Opportunity", "p": "Aatom Recruitment is seeking a skilled Programme Management Office Support Specialist to join our team on a 3-month contract with the possibility of further extension. Key Responsibilities: * Provide high-quality administration to strengthen the client\u2019s Programme PMO offering * Produce clear and concise...

  • Programme Management Office Support Specialist

    4 weeks ago

    Southwark, Greater London, United Kingdom Aatom Recruitment Full time

    {"h1": "PMO Support Opportunity", "p": "Aatom Recruitment is seeking a skilled Programme Management Office Support Specialist to join our team on a 3-month contract with the possibility of further extension. Key Responsibilities: * Provide high-quality administration to strengthen the client\u2019s Programme PMO offering * Produce clear and concise...

  • Site Manager

    3 weeks ago

    Southwark, United Kingdom Falcon Green Personnel Full time

    One of the UK's most renowned contractors is seeking a Site Manager that has a strong background in structural steel builds. The ideal candidate must have experience managing a structural steel package on a commercial project and a proven track record of safety on site.This is a freelance position for 5 weeks, however with this client having a project...

  • Site Manager

    3 weeks ago

    Southwark, United Kingdom Falcon Green Personnel Full time

    One of the UK's most renowned contractors is seeking a Site Manager that has a strong background in structural steel builds. The ideal candidate must have experience managing a structural steel package on a commercial project and a proven track record of safety on site. This is a freelance position for 5 weeks, however with this client having a project...

  • Programme Management Office Support Specialist

    1 month ago

    Southwark, Greater London, United Kingdom Aatom Recruitment Full time

    Programme Management Office Support OpportunityAatom Recruitment is seeking a skilled Programme Management Office (PMO) Support professional to join our team on a 3-month contract with the possibility of further extension.Key Responsibilities:Provide high-quality administration to strengthen the client's Programme PMO offering.Produce clear and concise...

  • Programme Management Office Support Specialist

    1 month ago

    Southwark, Greater London, United Kingdom Aatom Recruitment Full time

    Programme Management Office Support OpportunityAatom Recruitment is seeking a skilled Programme Management Office (PMO) Support professional to join our team on a 3-month contract with the possibility of further extension.Key Responsibilities:Provide high-quality administration to strengthen the client's Programme PMO offering.Produce clear and concise...

  • Carbon Reduction Project Manager

    4 weeks ago

    Southwark, Greater London, United Kingdom Reed Property & Construction Full time

    Carbon Reduction Project ManagerWe are seeking a highly skilled Carbon Reduction Project Manager to join our Corporate Services team. As a key member of our team, you will be responsible for managing professional services in respect of mechanical and electrical planned and reactive maintenance and services in a multi-discipline environment.Key...