Deputy Manager
5 days ago
We are seeking an experienced Deputy Manager to join our dynamic team in West Kent and West Sussex. As a Deputy Manager, you will play a vital role in the day-to-day running of our homecare services, supporting the Registered Manager in overseeing the care team and ensuring high standards of care are consistently delivered.
Key Responsibilities:- Support the management of day-to-day operations, assisting the Registered Manager in coordinating and supervising the care team to ensure smooth service delivery.
- Client care planning and risk assessments, overseeing and participating in the development and review of care plans and assessments, ensuring they are person-centred and tailored to individual needs.
- Team leadership and supervision, mentoring and developing staff, conducting supervisions, appraisals, and supporting the recruitment of new care staff.
- Quality assurance and compliance, ensuring compliance with all CQC regulations and internal quality standards, contributing to audits, incident reviews, and improvements in service delivery.
- Liaising with stakeholders, building and maintaining positive relationships with clients, their families, health professionals, and local authorities to ensure the best outcomes for those we support.
- On-call duties, participating in the on-call rota, offering out-of-hours support and ensuring continuity of care.
- Experience: Ideally 2 years of experience in a similar role within the homecare or healthcare sector, preferably with supervisory responsibilities.
- Qualifications: A minimum Level 3 NVQ in Health & Social Care (or equivalent); Level 5 in Leadership and Management is desirable.
- Knowledge: A strong understanding of CQC regulations and compliance requirements within homecare services.
- Leadership skills: You'll need to be a natural leader with excellent communication and interpersonal skills, capable of motivating and developing a team.
- Organisational skills: Strong time management and problem-solving abilities to ensure efficient operations and high standards of care.
- Commitment to quality care: A passion for delivering excellent care and promoting the dignity, independence, and well-being of service users.
- Flexibility: A full driving licence is required due to the large area covered.
We are a fast-growing, forward-thinking homecare provider, committed to delivering high-quality, person-centred care to individuals in their own homes. Our services include Elderly, Learning Disabilities, Mental Health, Live-in care, Complex care, and tailored support for people with varying needs. We pride ourselves on maintaining the dignity and independence of our clients while offering them the best possible care.
Operating across West Kent and West Sussex, our team is dedicated to making a real difference in the lives of vulnerable adults and children, enabling them to live comfortably and safely in their own homes. If you are ready to make a positive impact and contribute to the success of a growing homecare provider, we would love to hear from you.
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