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Third Line Infrastructure Support Specialist
2 months ago
We are seeking a highly skilled 3rd Line Infrastructure Support Engineer to join our team at Premier Group Recruitment. This role is responsible for providing advanced technical support to our clients, focusing on cloud infrastructure and ITIL compliant methodologies.
Key Responsibilities:
- Provide 3rd line support for in-house O365 cloud experience
- Implement and manage Change Management processes
- Collaborate with the 2nd line team to resolve complex technical issues
- Develop and maintain expertise in Vsphere, Vcentre, SAN environment, and networking protocols
- Ensure seamless backup and disaster recovery processes
- Stay up-to-date with the latest technologies and best practices in the field
Requirements:
- Proven experience in 3rd line support and cloud infrastructure
- Strong understanding of ITIL methodology and Change Management
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced 3rd Line Infrastructure Support Engineer looking for a new challenge, please submit your application today.
