IT Support Apprentice
3 weeks ago
About the Role
This IT Support Apprentice position offers a unique opportunity to gain hands-on experience in a fast-paced environment, working alongside our expert training team at Baltic Apprenticeships. The successful candidate will have exposure to various aspects of IT support, security processes, and network management, providing a comprehensive learning experience.
Responsibilities will include:
- Providing support for all aspects of IT, including account management, PC rollouts, software installations, and system monitoring.
- Working with network management software/documentation, IP address management systems, audits, and compliance.
- Offering internal IT support via email, phone, face-to-face interactions, and the ticketing system.
- Assisting with PC hardware tasks, including custom builds, component configuration, switch setup, and driver updates.
- Collaborating with Microsoft 365 cloud technologies as well as other key line of business applications.
- Pursuing opportunities for scripting, SQL reports, web development, and automation.
Benefits
- A competitive salary of £18,000 per annum.
- A comprehensive benefits package, including 33 days annual leave, company sick pay, cycle to work scheme, corporate gym membership, employee forums, free onsite parking, and more.
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