Strategic Vendor Liaison

3 weeks ago

Manchester, United Kingdom Bupa Full time

At Bupa, we're seeking a skilled Strategic Vendor Liaison to drive the management of vendor interactions and ensure service delivery meets our high standards of quality, operational resilience, cost-effectiveness, and timeliness.

Key Responsibilities:

  1. Onboard suppliers post contract and manage them against the Supplier Management Framework.
  2. Lead governance review meetings with strategic suppliers to review performance against contract.
  3. Own and manage supplier risk profile to mitigate supply chain risks.
  4. Resolve operational and service incidents by undertaking root cause analysis and implementing process improvements.
  5. Develop and maintain plans to prioritize and implement continuous improvement in terms of service, cost, risk, and flexibility.
  6. Instigate and develop action plans to remedy poor supplier performance and manage these plans through to successful conclusion.
  7. Provide regular Management Information reports and updates to business stakeholders at all levels.

Requirements:

  1. Proven experience in contract supplier management, ideally across Professional Services.
  2. Good understanding of risk management frameworks and compliance activities.
  3. Experience of building and maintaining effective relationships at all levels.

We're looking for someone with exceptional communication, negotiation, and influencing skills, thriving in a hybrid work environment. Our global wellbeing programme, Viva, includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

What We Offer:

  1. 25 days holiday, increasing through length of service, with option to buy or sell.
  2. Bupa health insurance as a benefit in kind.
  3. An enhanced pension plan and life insurance.
  4. Annual performance-based bonus.
  5. Electric Car Scheme.

We're a health insurer and provider, driven by the purpose of helping people live longer, healthier, happier lives and making a better world. We champion diversity and understand the importance of our people representing the communities and customers we serve.

Disability Confident Employer:

We offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.

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