Front of House Team Lead

2 days ago


East Haddon, United Kingdom Wells & Co Managed Full time
Job Title: Front of House Team Leader

We are seeking a highly motivated and experienced Front of House Team Leader to join our team at Wells & Co Managed. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and leading our front-of-house team to achieve our business objectives.

Key Responsibilities:
  • Lead and manage the front-of-house team to ensure excellent customer service and high-quality food and beverage offerings.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Manage cash handling and inventory control to maintain accurate records and minimize losses.
  • Conduct regular team meetings and provide coaching and feedback to ensure team members are meeting their performance goals.
Requirements:
  • Previous leadership experience in a hospitality or customer-facing environment.
  • Excellent communication and interpersonal skills to build strong relationships with team members and customers.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Results-driven and ambitious individual with a passion for delivering exceptional customer experiences.

We offer a competitive salary, 28 days holiday, company pension scheme, and opportunities for career development and growth. If you are a motivated and experienced leader looking for a new challenge, please apply today.



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