Operational Risk Manager

3 weeks ago


Belfast, United Kingdom Citigroup Inc. Full time

By joining Citigroup Inc., you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Job Overview

The Operational Risk Group Manager is accountable for the management of complex, critical, and large professional disciplinary areas. This role requires an in-depth understanding of the business impact of technical contributions, strong commercial awareness, and the ability to exercise control over resources, policy formulation, and planning.

Key Responsibilities

  • Establish and oversee the application of operational risk policies, technology, and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Governance and oversight may include technology operational risk, cyber risk, and other areas.
  • Serves as an oversight function working with the In-Business OR and Independent Risk Teams.
  • Drives Operation Risk Anticipation, Mitigation, and Loss Recovery, and respective Recovery Plans.
  • Ensures Operation Risk Policy implementation and exception approvals.
  • Informs Operational Risk Council on Sub-Segment Level OR related matters.
  • Attends In-Business Risk Committees.
  • Leads and oversees the annual Key Risk Indicator (KRI) reviews.
  • Monitors KRCIs triggers and thresholds and the analysis by the Business.
  • Liaises with Business ORM on breaches and action steps to correct breaches.
  • Works on T-10 (deep dive – root cause analysis) with support of In-Business ORM and drive corrective actions.
  • Exports best practices and common risk, controls, and corrective actions through Framework Papers.
  • Ensures that Citi-wide KORs and KRCIs are communicated and understood by Businesses.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market. Experience in Internal Audit or Financial Control would be desirable.
  • Bachelor's/University degree, Master's degree preferred.

What We Offer

We work hard to have a positive financial and social impact on the communities we serve. By joining Citigroup Inc., you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays.
  • A discretionary annual performance-related bonus.
  • Private medical insurance packages to suit your personal circumstances.
  • Employee Assistance Program.
  • Pension Plan.
  • Paid Parental Leave.
  • Special discounts for employees, family, and friends.


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