Customer Service Liaison

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Aspire Personnel Ltd Full time £27,500
Customer Service Coordinator

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our strategic team, you will be responsible for managing a portfolio of key strategic whole accounts based in EMEA.

Key Responsibilities:
  • Provide exceptional customer service and support to both internal and external customers.
  • Analyze order books and communicate with customers and sales teams to resolve any challenges preventing orders from shipping.
  • Ensure orders are accurate and meet customer requirements by reviewing them prior to the shipping window opening.
  • Communicate with key customers on a regular basis to review shipping seasons and prepare for the next one.
  • Provide strong support for sales reps in terms of order book management information and associated risks.
Requirements:
  • Minimum of two to three years of general office experience.
  • Good working knowledge of Microsoft Office, particularly Excel.
  • SAP experience is desirable but not essential.
  • Passionate about customer service and committed to delivering exceptional results.

We are looking for a talented and motivated individual who is passionate about delivering exceptional customer service and committed to achieving results. If you have a strong work ethic, excellent communication skills, and a keen eye for detail, we would love to hear from you.



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