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Housekeeping Manager

2 months ago


Hook, Greater London, United Kingdom Venture Hotels Full time
Lead Housekeeper

As the Lead Housekeeper at Venture Hotels, you will oversee a team dedicated to delivering exceptional guest experiences and maintaining the highest standards of housekeeping. With a keen eye for detail and a passion for hospitality, you will thrive in a dynamic environment to ensure every guest feels welcome and cared for.

Your Key Responsibilities
  • Lead by example, ensuring a seamless guest experience through meticulous attention to detail and a commitment to excellence.
  • Create a warm and inviting atmosphere in our public spaces, perfect cleanliness, and unique touches that leave a lasting impression on our guests.
  • Manage staffing, work assignments, and performance goals, providing guidance and coaching to help your team members grow and improve.
  • Plan and execute rotas, control budgets, and communicate effectively with other managers to meet guest demand and address special requirements.
  • Assist in recruitment, onboarding, and compliance training for new team members, while overseeing housekeeping team training and standards.
  • Conduct regular inspections, report defects, and ensure compliance with health and safety regulations.
  • Maintain exceptional cleanliness in public areas, promptly address guest concerns, assist with VIP requirements, and focus on delivering personalized touches for complete guest satisfaction.

At Venture Hotels, we are committed to providing an exceptional experience for our guests. As our Lead Housekeeper, you will play a critical role in delivering this promise and ensuring that every guest feels valued and cared for.