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Senior Operations Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Senior Operations Coordinator to join our Medical Device Services team at Tribe Medical. As a key member of our team, you will play a critical role in ensuring the smooth operation of our medical device coordination process.
Key Responsibilities:
- Provide senior-level operational support and analysis to contribute to the success of our Medical Device Services team.
- Assist in planning, training, and investigating inventory issues to ensure timely and accurate delivery of medical devices to our customers.
- Prepare and submit reports on inventory management, expired product monitoring, and upgrades for medical device kits.
- Coordinate repair requests, schedule shipments, and ensure timely returns within Canada and the US.
- Monitor and coordinate same-day shipments in urgent cases.
- Work closely with the sales team to resolve booking conflicts and ensure seamless customer service.
Requirements:
- At least 18 months of previous experience in a loaners or medical device coordination role.
- Advanced computer skills with experience using spreadsheets and databases.
- Strong attention to detail and ability to work under tight deadlines.
- Steel-toe shoes required for working at our head office.
About Us:
Tribe Medical is a dynamic and fast-paced environment where accuracy and speed are essential. We are committed to providing medical equipment to hospital customers across Canada, and we are looking for a skilled and experienced professional to join our team.
