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Credit Control Team Leader

2 months ago

Colchester, Essex, United Kingdom Informa Global Support Full time
Job Title: Credit Control Team Leader

This is a challenging and rewarding role that requires a strong leader to manage a team of credit control specialists. The successful candidate will be responsible for ensuring that all monies owing to Informa are collected within credit control policies and procedures.

Key Responsibilities:
  • Lead a team of credit control specialists to achieve collection targets
  • Develop and implement effective credit control strategies to minimize unallocated cash items
  • Manage complex disputes and escalate higher-level disputes to the Credit & Collections Manager
  • Provide weekly reports to the Business detailing current levels of debt
  • Point person for accounts that require final demand letters and/or need to be turned over to third-party collection agencies
Requirements:
  • Experience managing credit control teams
  • Excellent knowledge and understanding of all O2C processes, including best practice in people, processes, and technology
  • Knowledge of acquisitions and disposals
  • Confident in leading and guiding a team through challenging periods
  • Ability to manage competing priorities and achieve deadlines while delivering a high standard of work
  • Strong people management skills, with the ability to engage and develop talent
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • The chance to work with a global organization and collaborate with teams around the world