Credit Controller

1 week ago


Colchester, Essex, United Kingdom Penguin Books Limited Full time

We are seeking a skilled Credit Controller to join our International Credit Services team. The successful candidate will be responsible for performing various credit control activities to reduce the overall risk of bad debt.

Key Responsibilities:

  • Cash Collection on covering various Customer Accounts for PRH and our 3rd Party Publishers
  • Query Management to ensure quick resolution, meeting business needs and targets
  • Pro-active payment chasing reducing the risk of bad debt
  • Manage high value/high volumes of claims/marketing deductions via excel spreadsheets
  • Full monthly/weekly reconciliations, taking ownership of allocated accounts
  • Balancing priorities to meet deadlines and agreed month end targets
  • A contact for the customer to direct all queries to
  • Liaise directly with publishers and customers to ensure disputes are settled in a timely manner.

Requirements:

  • This role will suit someone who is team focused and self-motivated. You will be confident working individually on your own workload and hitting deadlines, whilst being part of a wider team.
  • A good team player with good communication skills.
  • Experience of handling multiple currencies
  • Your attention to detail and ability to process high numbers of emails will be important, alongside a disciplined and structured approach to planning and organising your workload.
  • You will possess strong IT and systems skills including Microsoft Excel and Outlook. Knowledge of SAP would be an advantage but not essential.

About the Role:

We are a leading publisher with a strong commitment to excellence. Our team is dedicated to delivering high-quality services to our customers, and we are seeking a skilled Credit Controller to join our International Credit Services team.

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading publisher
  • A dynamic and supportive team environment

How to Apply:

Please submit your application, including your CV and cover letter, by the specified deadline.


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