Sales and Design Expert

1 month ago

London, Greater London, United Kingdom Visual Comfort & Co. Full time

Visual Comfort & Co. seeks an exceptional Sales and Design Expert to join our team in London, United Kingdom. This exciting opportunity offers a chance to leverage your sales and design expertise to deliver outstanding customer experiences and drive business growth.

About the Role:

We are looking for a highly motivated and results-driven individual to take on this challenging role. As a Sales and Design Expert, you will be responsible for interacting directly with trade and consumer clients, providing exceptional customer service, and driving sales to meet and exceed targets.

Key Responsibilities:

  • Manage and execute all stages of the sales process, delivering superior customer service and ensuring client satisfaction;
  • Drive sales to the trade and retail customer by providing design and sales expertise, identifying opportunities, and building strong relationships;
  • Project manage from design selection to order delivery, ensuring seamless execution and timely completion;

New Business Development and Account Management:

  • Identify and create new customers through building strong relationships with architects, builders, and interior designers;
  • Collaborate with the business development team to maximize sales growth and explore new revenue streams;
  • Assist showroom customers in lighting selections and purchases, maintaining long-term relationships and delivering exceptional customer experience;

Showroom Operations:

  • Maintain a clean, attractive, and organized showroom appearance, enhancing the overall customer experience;
  • Become proficient in the company's order entry and operating system, ensuring efficient and effective operations;
  • Independently open and close the showroom, managing day-to-day activities and tasks;

Requirements:

  • 3+ years' retail or showroom sales experience, preferably in luxury home furnishings, lighting, or building materials industries;
  • 2+ years' retail lighting experience preferred;
  • Experience in interior design, custom home building products, luxury home furnishing, and/or lighting industry required;
  • College graduate preferred;
  • Proficient computer skills utilizing the Microsoft Office Suite of software, with working knowledge of SalesPad preferred;
  • Experience in project management, with the ability to manage client expectations and time effectively;

What We Offer:

A competitive salary of £18.00 per hour, plus a monthly bonus opportunity. Visual Comfort & Co. is an equal opportunities employer and welcomes applications from diverse candidates.

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